PRO For solicitors and funders

A structured first view of the facts, before a file is opened.

The checker exists to make the front end of a mis-selling matter consistent: the same fifteen questions asked the same way, the same eight checks applied, and the time-limit position stated by route with the rule it came from. It is a triage and intake tool, and it is deliberately not an advice tool.

What the handover contains, and what it deliberately does not.
What you receiveWhat it isWhat it is not
A fixed fact setFifteen answers on product, sale route, adviser status, firm status, risk both ways, concentration, liquidity, objective, disclosure, charges, vulnerability and complaint stageA guess, or an inference from incomplete data
A documented rule setEight checks, each with the proposition it tests and a stated reason for the status it returns — flag, clear, or cannot assessA score, a weighting, or a percentage likelihood
The time-limit position by routeThe rule that applies to each route, quoted, with the source we read it fromLegal advice on limitation for a specific claim
The document scheduleThe evidence a complaint of this shape normally needs, in the order it is usually requestedA valuation of the claim
A one-page summaryPlain text, download-ready, suitable as the first page of a file note or an attendance note appendixA witness statement, or anything that should be filed as it stands

01 Intake

What happens on a referral.

  1. The client runs the checker themselves

    They answer in their own words, in their own time, without a sales conversation. The answers are the client’s, which matters if they are ever relied on.

    No document needed to complete it

  2. Consent is separate and expressly refused

    Asking us to contact them is a separate checkbox that the client can leave unticked. A refusal is recorded as a refusal, and nothing is shared.

    Two consents: summary by email, and contact about the claim

  3. The summary is generated client-side

    The result is computed in the client’s browser from the answers given, so it is produced even if the email step fails. Nothing about the result depends on a network call.

    Deterministic output: the reasons are in the summary

  4. The matter reaches you with the fact set attached

    The time-limit position, the flagged checks and the document schedule arrive together, so the first substantive step is to check limitation rather than to reconstruct the facts by telephone.

    Suitable for a file note or an attendance note appendix

02 Standards

How the rule set is maintained.

  • Every rule, limit and deadline is cited to the official source and carries the date it was checked
  • Where a rule could not be verified against the official text, the page shows a visible instruction to confirm it rather than a confident claim
  • The award limits, the FSCS limits and the Ombudsman’s interest approach are all periodically reviewed on publication, because they change
  • No compensation figure is produced anywhere, by the tool or by a human
  • No finding is stated about any named firm unless a regulator, a court or the Ombudsman has published it, and then it is cited

// To be confirmed before launch

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MIS-SOLD INVESTMENT / CLAIM CHECKER